Renobuild Projects LLP (“we”, “us”, “our”) operates the website https://www.renobuildprojects.com (the “Service”). This Privacy Policy explains our policies on the collection, use, and disclosure of personal data when you use our Service and the choices you have regarding that data. We use your data to provide and enhance the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Payment history
  • Address and location
  • House details and construction site information
  • Cookies and usage data

You may have the option to register using your social media accounts, such as Facebook or Twitter. If you do so, we will collect the information described in this policy from your social media provider, which may include your name, email address, friends list, profile image, and other public information. Please note that we have no control over how your social media provider handles your personal information. We recommend reviewing their privacy policies to understand how they manage your data.

Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This data may include information such as your computer’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand your needs and improve our services.

Use of Data

We use the collected data for various purposes, including:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features
  • To provide customer support
  • To monitor usage
  • To gather valuable information to improve the Service
  • To detect and address technical issues
  • To identify you in our system
  • To request feedback
  • To enforce our terms and comply with legal requirements
  • To investigate, prevent, or take action against illegal activities, suspected fraud, or violations of our policies

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Examples of Cookies we use:

  • Session Cookies: To operate our Service
  • Preference Cookies: To remember your preferences
  • Security Cookies: For security purposes

Storage and Security of Data

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. All personal data is stored on secured servers, and standard security measures are taken to safeguard it. Your data may be kept for internal analysis unless it is used to enhance security or improve the functionality of our Service, or we are legally required to retain it for longer periods. We will keep usage data for a maximum of 10 years.

Disclosure of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your jurisdiction. By submitting your information, you consent to this transfer. We may disclose your data:

  • To comply with legal obligations
  • To protect and defend our rights and property
  • To prevent or investigate possible wrongdoing
  • To protect the personal safety of users or the public
  • In connection with business transactions such as mergers or acquisitions
  • To third-party service providers who assist us in operating the Service

Third-Party Service Providers

We may employ third-party companies to facilitate our Service, perform Service-related tasks, or help us analyze how our Service is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers like Google Analytics to monitor and analyze the use of our Service. You can opt-out of Google Analytics by installing the opt-out browser add-on.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the content, privacy policies, or practices of third-party sites.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@renobuildprojects.com.

Grievance Officer

In case of any discrepancies or grievances, you may contact our Grievance Officer:

To file a complaint, please provide:

  • A signed physical or electronic signature
  • Details of the infringement
  • A statement of good faith
  • A declaration of the complaint’s accuracy

Review, Update, or Delete Your Data

Depending on the laws in your country, you may have the right to access, amend, or delete your personal information. Please contact us at info@renobuildprojects.com for such requests.